Privacy Policy

 

Privacy Policy

whiskerplace.com (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.

  • Non-Personal Information: Browser type, IP address, device information, and website usage data.

  • Account Information: If you create an account, we collect your username, password, and purchase history.

  • Pet Information (Optional): If you provide details about your pets for product recommendations or services.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders.

  • Provide customer service and respond to inquiries.

  • Send order updates, promotions, or newsletters (you may opt out anytime).

  • Improve our website, products, and services.

  • Detect and prevent fraud or unauthorized transactions.

  • Comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We may share it with:

  • Service Providers: Payment processors, shipping companies, and IT support.

  • Legal Authorities: If required by law, regulation, or legal process.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable security measures (SSL encryption, secure servers, restricted access) to protect your personal information. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe your child has provided us information, please contact us immediately.

7. Your Rights (U.S. Residents)

Depending on your state of residence, you may have rights such as:

  • Requesting access to the personal information we hold about you.

  • Requesting deletion of your personal information.

  • Opting out of marketing communications.

To exercise these rights, contact us at Edbizz00@gmail.com 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time.